Jake Wood, 22
Louis Scott, 46
Amanda Smith, 32
Creating personas will help to understand and empathize with users’ needs, experiences, behaviours and goals.
Creating personas can help step out of yourself and think like product user. It can help to recognise that
different people have different needs and expectations, and it can also help to identify with his or hers
motivations, most common scenarios and pain points. Personas make the product strategy development task less
complex, they guide ideation processes, and they can help to achieve the goal of creating a good user experience
for your target users.
Personas are fictional characters, which are created based upon research in order to represent the ideal user
types that will use service and product in a similar way.